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Transaction failed after entering OTP

I ordered a jigsaw puzzle. When I place my order and go ahead for the payment everything works smoothly but atlast after entering OTP next page turn out to me is sorry your transaction is failed please try another method of payment or continue with the same. Is it necessary that in CCavenue ,only credit card will work?
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Almost all cards work. For your issue I suggest you to chat with the agent by going to www.ccavenue.com
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