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Amount Deducted but order not confirmed

The amount is deducted from bank but order is not confirmed in your bucket.


Txn Date 25/05/2015 15:43:23

Value Date 25/05/2015 Ref Cheque No 84352 

Description NET TXN: AVENUES CCACE2CJR869 

Debit Amount 293.18 Credit Amount 0 Running Balance


My email id- rajiv.itft@gmail.com


1 person has this problem

Hi.i faced a similar problem yesterday with my order..so was your order confirmed?

Dear Parul Adlakha,


      Your transaction has not been confirmed by the bank till now. This happens due to banks server not communicating with the payment gateway server in real time. Sometimes it takes up to 48 hrs. for the transaction to get confirmed. We will notify you as soon as the same is confirmed.


Best Regards

Bharat Arora

I have called them and shared the details of payment deducted through my bank account. They have confirmed my order over phone and later updated the status.
Oh alright..thanks..can u.pl share the customer care no. cudnt find it on d site..
I don't recall the no. but I have also dropped a mail on the service email as well...post that my issue was resolved on same day... You can refer to the mail sent by me with transaction details... Thanks
Grt..thanks Rajiv! Appreciate it..
I ordered a customised tile but it dint get shipped to bangalore as i specified insted it shipped to jammu is there another shipment dat will take place ? My mails werent returned and im worried if my order will reach me at all?

Your order has been delivered to the correct address. It is clearly mentioned in the tracking detail email that kindly wait for 24 hrs. For the correct information to appear in courier, company website.

Dear Shivani,


     Your payment has been received and the order status has been updated.

Please confirm about the quality of the print ordered before proceeding.

Please raise a ticket by sending your email to service@printbucket.com . Please do mention your order id.

 

I've placed an order on the 20th of july 2016. Amount has been deducted but there's no confirmation from the company. Am i getting the order or the money back?

Please intimate your order id.

Your order has already been shipped on 21-07-2016. Please check your email inbox for the tracking details. Your PrintBucket account has already been updated with the tracking information.

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